Customs Refund Auditing
Studying complex customs refund cases end to end — reviewing the documentation in detail to determine the correct refund treatment, then processing the payment. VAT refund workflow where cases call for it.
Automation & Audit
Automation Specialist
& Senior Refund Auditor
I pair hands-on refund auditing with practical operations automation — building tools that streamline the everyday work my team performs, from spreadsheet updates to record-keeping, so routine tasks run faster and more reliably.
About
I'm a Senior Refund Auditor at ZATCA in Riyadh, with over four years of experience in refunds. Most of my work is studying complex cases, reviewing their documentation in detail to determine the correct refund treatment, and processing the resulting payments — with working knowledge of the VAT refund workflow where cases call for it.
Alongside the audit work, I'm self-taught in Python and SQL, and I build the internal tools my team uses day to day: desktop applications and local databases that took recurring work out of Excel and cut the time it takes to process and track cases. My strength lies at the intersection of case auditing, payment processing, and practical automation.
Expertise
Studying complex customs refund cases end to end — reviewing the documentation in detail to determine the correct refund treatment, then processing the payment. VAT refund workflow where cases call for it.
Self-taught in Python and SQL, I build the internal tools my team relies on: desktop applications and local databases that move recurring work out of Excel and cut processing and tracking time.
Identifying duplicate or incorrectly recorded refunds and correcting the records, reconciling entries, and turning raw data into clean, ready-to-use outputs — reducing rework and repeat errors.
The difference
Selected work
A desktop application that replaced the team's Excel master file entirely — records are managed, audited, and de-duplicated in-app, with data updates synced automatically and datasets exported to Excel on demand. Cut processing time and reduced manual errors.
Auto-syncs employees' branch files into the master file as cells are edited — removing manual collection and giving the manager a live view of assigned work and its progress.
A desktop application that generates and sends formatted notices automatically, removing the manual work of preparing and sending them one by one.
A set of utilities for cleaning data, reconciling records, and turning team data requests into ready-to-use Excel files — all built self-taught, on top of the daily audit work.
Career
ZATCA — Zakat, Tax & Customs Authority · Riyadh
Study complex customs refund cases and process the resulting payments. Act as the team's reference point for process and tooling questions, and lead the automation of the team's recurring tasks.
ZATCA — Zakat, Tax & Customs Authority · Riyadh
Reviewed customs refund applications, checking claimed amounts against records and verifying accuracy before processing payments. Began moving recurring lookups out of spreadsheets into a local database to save time.
Binaa / Al-Kafaat Program
Completed a structured professional development program, building the accounting and operational foundations later applied in the refund audit role.
Umm Al-Qura University · Makkah
Foundation in accounting principles that underpins the audit and reconciliation work today.
Contact
Open to roles and projects where audit rigor meets practical automation. The fastest way to reach me is by email.